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Privacy Policy

This Privacy Policy explains how Davis Homes (“we”, “us”, “our”) collects, uses, and protects your personal data when you use davishomes.co.uk (the “Website”) or contact us.

We are committed to handling your data fairly, transparently, and securely in line with the UK GDPR and the Data Protection Act 2018 (and EU GDPR where applicable).

The data we collect

Depending on how you use the Website, we may collect:

A) Information you give us

  • Name

  • Email address

  • Phone number

  • Address (if relevant to your service)

  • Any information you submit via forms, email, live chat, or phone

  • Enquiry details and any attachments you send us

B) Information collected automatically

  • IP address

  • Device and browser information

  • Pages visited and actions taken on the Website

  • Approximate location (city/region level)

  • Referral source (how you found the site)

  • Cookies and similar technologies (see our Cookie Policy)

    How we use your data

    We use personal data to:

    • Respond to enquiries and messages (for example from prospective employees, professionals, families, or members of the public)

    • Provide information about our home, our services, policies, and how to contact us

    • Manage safeguarding-related communications and concerns raised with us

    • Recruit staff and process job applications (where applicable)

    • Maintain records of communications for operational, compliance, and audit purposes

    • Improve the Website, keep it running smoothly, and understand how it is used

    • Protect the Website, our organisation, and users from security threats, spam, and misuse

    • Comply with legal and regulatory obligations

    Our lawful bases for processing (UK/EU GDPR)

    We only process your personal data when we have a lawful basis, including:

    • Consent – where you have given consent (e.g., marketing emails, optional cookies)

    • Contract – where processing is necessary to provide a service or quote you requested

    • Legitimate interests – to run and improve our business (e.g., site security, responding to enquiries, basic analytics where permitted)

    • Legal obligation – to comply with law (e.g., record keeping)

    Marketing

    We may send marketing communications only where permitted by law (consent or soft opt-in where applicable). You can opt out at any time by:

    • Clicking “unsubscribe” in emails, or

    • Contacting us at info@davishomes.co.uk

    We do not sell your personal data.

    Sharing your data

    We may share personal data only where it is necessary, lawful, and proportionate to do so. This may include sharing information with:

    • Our staff and authorised personnel who need the information to respond to enquiries or carry out their duties

    • Professional advisers such as solicitors, auditors, insurers, or compliance consultants (where necessary)

    • IT and website service providers (such as hosting, email, security, and maintenance providers) who support our systems and Website

    • Regulators, local authorities, and statutory bodies where we are required to do so or where it is appropriate for safeguarding, legal, or regulatory reasons

    • Law enforcement or emergency services where required by law or where necessary to protect life, prevent harm, or support safeguarding processes

    We do not sell your personal data. We do not share your personal data for third-party marketing.

    International transfers

    Some providers may process data outside the UK/EEA. Where this happens, we ensure appropriate safeguards are in place (such as UK Addendum/Standard Contractual Clauses) to protect your data.

    Links to other websites

    Our Website may include links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies.

    Your data protection rights

    Depending on your location, you may have the right to:

    • Access your personal data

    • Correct inaccurate or incomplete data

    • Request deletion (in certain situations)

    • Restrict processing (in certain situations)

    • Object to processing (especially marketing and some legitimate interests)

    • Data portability (where processing is based on consent/contract)

    • Withdraw consent at any time (where consent is the basis)

    • Lodge a complaint with a supervisory authority

    Changes to this Privacy Policy

    We may update this policy from time to time. Changes will be posted on this page and the “Last updated” date will be revised.

    Contact Us

    If you have any questions or requests about this Privacy Policy or your personal data, contact:

    Davis Homes
    Email: info@davishomes.co.uk
    Registered Address: 4th Floor Silverstream House, 45 Fitzroy Street, Fitzrovia, London, United Kingdom, W1T 6EB